Privacy Policy

Effective Date: August 13, 2026

Acres Roof & Build (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices — including with respect to phone calls and text messages.

Section 1: Information We Collect

When you contact us through our website, request an estimate, or engage our services, we may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Project details you provide (service type, description, photos, etc.)

We may also collect basic technical information (like browser type and pages visited) through standard website analytics.

Section 2: How We Use Your Information

We use the information you provide to:

  • Respond to inquiries and provide estimates

  • Schedule inspections, appointments, and services

  • Communicate with you about your project by phone, email, or text message

  • Maintain records related to your project and warranty

  • Improve our website and services

Section 3: Text Messaging (SMS) Privacy

If you provide your mobile phone number and consent to receive text messages, we may text you about your inquiry, estimate, appointment, project updates, and related customer service.

  • Message frequency varies. Message and data rates may apply.

  • We do not sell or rent your mobile number or SMS opt-in data.

  • Your mobile number and consent information are not shared with third parties for their own marketing purposes.

  • You can opt out at any time by replying STOP, or get help by replying HELP.

  • Consent to receive text messages is not a condition of purchasing any goods or services.

See our Terms & Service page for full SMS terms.

Section 4: How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us run our business (such as scheduling, CRM, or communication tools), solely to help us serve you. This information excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.

Section 5: Data Security

We take reasonable steps to protect the information you provide to us. However, no method of transmission over the internet is completely secure.

Section 6: Your Choices

You may:

  • Opt out of text messages anytime by replying STOP

  • Opt out of marketing emails via the unsubscribe link

  • Contact us to ask what information we have about you, or to request it be corrected or deleted

Section 7: Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from children.

Section 8: Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Section 9: Contact Us

Acres Roof & Build

North Carolina

Phone: 919-805-9817

Email: dillon@acresroofandbuild.com

By submitting your contact information to Acres Roof & Build and, where applicable, opting in to receive text messages, you acknowledge that you have read this Privacy Policy.