Terms and Services

Effective Date: August 7, 2026

Welcome to Acres Roof & Build. These Terms & Conditions govern your use of our website and your communications and interactions with Acres Roof & Build, including communications by phone, email, and text message.

By contacting Acres Roof & Build, requesting an estimate, scheduling an inspection or appointment, or engaging our services, you agree to these Terms & Conditions. Please also review our Privacy Policy.

1. Company Information Acres Roof & Build North Carolina Phone: 919-805-9817 Acres Roof & Build provides residential and commercial roofing and related exterior construction services. 2. Text Message Communications By providing your mobile telephone number and consenting to receive text messages from Acres Roof & Build, you agree that we may send text messages regarding your inquiry, estimate, appointment, project, scheduling, service updates, customer support, and other communications related to services you have requested. Text messages may include: Appointment confirmations and reminders Inspection and estimate notifications Project scheduling and updates Requests for information or documentation Customer service communications Warranty or service-related communications Follow-up regarding services you have requested Promotional or marketing messages, where applicable and where you have provided the required consent Message frequency varies based on your interactions with Acres Roof & Build and the services you request. Message and data rates may apply. 3. SMS Consent Providing your telephone number does not automatically constitute consent to receive marketing text messages. Where required, Acres Roof & Build will obtain appropriate consent before sending marketing or promotional text messages. You may provide consent through a website form, electronic form, written form, in-person communication, or another legally permitted method. Consent to receive marketing text messages is not a condition of purchasing goods or services from Acres Roof & Build. 4. Opting Out of Text Messages You may opt out of receiving text messages from Acres Roof & Build at any time by replying STOP to any text message you receive from us. After you send STOP, you may receive one additional message confirming that your request has been received. You will not receive additional text messages unless you provide consent again. For assistance with text messaging, reply HELP to any message. You may also contact Acres Roof & Build directly at 919-805-9817.

Carriers are not liable for delayed or undelivered messages.

5. Mobile Information and Consent Acres Roof & Build does not sell or rent your mobile telephone number or SMS opt-in information. Your mobile telephone number and text-message consent information will not be shared with third parties for their own marketing purposes. We may use service providers to assist us with business operations and communications, including sending text messages on our behalf. 6. Customer Communications By providing your contact information to Acres Roof & Build, you agree that we may contact you using the phone number, email address, or other contact information you provide regarding your inquiry, estimate, inspection, appointment, project, account, or requested services. You are responsible for providing accurate and current contact information. 7. Estimates and Proposals Estimates and proposals provided by Acres Roof & Build are based on information reasonably available at the time the estimate is prepared. Actual project conditions may differ from conditions visible or reasonably identifiable during the initial inspection or estimating process. Concealed, damaged, deteriorated, or otherwise unforeseen conditions may require additional work or materials. Any additional work or costs requiring customer approval will be communicated to the customer before proceeding, except where the customer has previously authorized such work in the applicable project agreement. An estimate or proposal does not constitute a contract for work until accepted in accordance with the terms of the applicable agreement. 8. Project Terms and Warranties Specific project terms, scopes of work, payment requirements, warranties, exclusions, and other conditions may be provided in the applicable estimate, proposal, contract, or other project documentation. If there is a conflict between these Terms & Conditions and a signed project agreement, the signed project agreement will control with respect to that project. 9. Website Use The information provided on the Acres Roof & Build website is for general informational purposes. While we make reasonable efforts to maintain accurate and current information, we do not guarantee that all website content is complete, current, or free from errors. 10. Changes to These Terms Acres Roof & Build may update these Terms & Conditions from time to time. Any updates will be posted on this page with a revised effective date. 11. Contact Us If you have questions about these Terms & Conditions or our communications practices, please contact us: Acres Roof & Build Phone: 919-805-9817 By submitting your contact information to Acres Roof & Build and, where applicable, opting in to receive text messages, you acknowledge that you have read and agree to these Terms & Conditions.